#Earthnet internet access install
#Earthnet internet access full

When I called to cancel the service and request a full refund I was told they couldn't refund my installation fee because, in their eyes, they were providing a fiber based service so they did live up to their promise, even though my connection and speeds were even worse than before I had their service and that wouldn't be the case if they had provided me with an actual fiber optic connection. This was another AT&T technician, the people whose service lines and equipment EarthLink is piggy-backing off of. When the technician came out, 7 total days after my install, he informed me that they couldn't provide me with fiber optic because of where I lived. After being on the phone for an hour while they ran diagnostic and latency tests I was told they would have to send a technician out to see why I wasn't receiving the service I was promised.

#Earthnet internet access install

24 hours after my install I called into EarthLink customer service ready to cancel because the service was even worse than what I had before. When I asked the installing technician why I couldn't get fiber optic direct from AT&T he told me it's because there is no fiber optic connection to this complex, and the connection he was giving me was not fiber optic, but fiber based because he was attaching a copper line to the fiber optic line.

Real-time protection against ransomware, viruses and malwareĬome day of installation I discover it's an AT&T technician installing my equipment because EarthLink piggy-backs off of their fiber optic cable.

Virus and spam detection and protectionĮarthLink’s security software, called EarthLink Protect, allows you to partner with NortonLifeLock to detect potential threats on your devices and protect your personal information.

10 additional anonymous email addresses.

The company also has comprehensive customer service with an online self-help portal, live online chat and 24/7 phone support.Ĭustomers receive multiple perks when they sign up for internet services with EarthLink, including: If EarthLink is available in your area, a representative will reach out to you.ĮarthLink offers two customizable high-speed internet services for commercial and individual use: dial-up internet service and HyperLink, EarthLink’s premier internet service.ĮarthLink has internet speeds up to 1 Gbps with no throttling or data limits.

To get started with EarthLink, visit its website and enter some information on your internet usage habits and where you live.